Refund and Returns Policy

At Kickevis.xyz, customer satisfaction is our priority. If you’re not completely happy with your blue light blocking sunglasses, we’re here to help with a hassle-free return and refund process.

1. Return Eligibility

To qualify for a return, the item must meet the following conditions:

• Unused and in original packaging with all accessories included.
• Request submitted within 30 days of receiving the product.
• Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

We cannot accept returns for:

• Used, damaged, or altered products.
• Items returned beyond 30 days from the delivery date.
• Gift cards and final sale items.

3. Refund Process

Once we receive your returned item, we will:

1. Inspect the product to ensure it meets our return conditions.
2. Approve or reject the refund based on the inspection.
3. If approved, a refund will be issued to your original payment method within 5-10 business days.

Note: Shipping fees are non-refundable.

4. Exchange Policy

If you received a defective or incorrect product, we offer a free exchange. Contact us within 7 days of delivery, and we will provide a replacement at no extra cost.

5. How to Initiate a Return

To start a return or exchange, contact us with your order details:

📍 Address: 3400 Jupiter St, Harvey, LA 70058-5450, USA
📞 Phone: (318) 748-6449
📧 Email: info@kickevis.xyz

We strive to make the return process as smooth as possible. Thank you for shopping with Kickevis.xyz!